Tsunami Early Warning support page
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Answered
Anonymous 4 years ago • updated by alibek 4 years ago 1
No connection to the server anymore??
Answer
alibek 4 years ago

Will take a look. 

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Under review
Anonymous 4 years ago • updated by alibek 4 years ago 0
No confirmation message and app says that number does not seem to be international format. It is in correct format, 4673531xxxx. 46 is Sweden and 0 left out if number.
Answer
alibek 4 years ago

Not sure 0 is port of the international format in Sweden.

Text me something at +971505582336 from your phone and I will reply back with your number in a correct format.

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Not a bug
Anonymous 3 years ago • updated by alibek 3 years ago 0
My coordinates don't appear to update I have opened compass to refresh coords. Been the same for many months. Updates are on. Always my old home address.
Answer
alibek 3 years ago
Hi, 
TL;DR short answer: if it is in auto mode, then it will update coordinates.

Long answer: It sends new coordinates to server when distance travelled is beyond a threshold, which is different for different areas, depending how far are you from the nearest shore and how dangerous that shore is. On Thailand seashore threshold is 2km, mid-continent in Siberia it will be 500km. So once you will move more than N km from the point your coordinates were updated last, the app will automatically wakeup and send new coordinates to the server.
However, you always have an option to force the update. Just turn off auto mode, wait until the green button turns yellow and just press it. Let us know if it does not help
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Answered
Anonymous 5 years ago • updated by alibek 4 years ago 1
Subscribed to premium service, got confirmation SMS after about 45 minutes- is this just a set up issue or is something amiss? Great idea by the way.will be recommending this to others as we live right on the beach in a remote fishing village. News travels very slowly and in Vietnamese which unfortunately I haven't quite learned enough of yet! Thanks
Answer
alibek 4 years ago

Some GSM providers are slow to deliver SMS messages some times. Upcoming feature of push messages might solve this: push messages will be sent parallel to SMS and at least one of them will reach client's phone.

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Answered
Anonymous 5 years ago • updated by alibek 5 years ago 0
i never recieved the sms text confirmation messaged. I live in nicaragua, the country code is 505 and the cell number are 8 digits, in the format that you have has only 7 digits. please help.
Answer
alibek 5 years ago
Hi, you need to enter your full international number, which can not be as short as 7 or 8 digits. Server sends SMSes from UK, so it does need full numbers, otherwise messages will not reach you.
Contact your mobile operator to find out your international number.
Alternatively, you can SMS me at +971505582336 and I will reply back with your full number.